Oracate

Privacy Policy

Last updated: August 2026

1. Information We Collect

We collect the following types of information:

  • Account Information: Email address and authentication credentials.
  • Birth Information: Date, time, and location of birth used to generate personalized astrological readings.
  • Compatibility Information: Your birth details and another person's birth details when you choose to run a Compatibility Check.
  • Optional Photos: Palm and face photos uploaded voluntarily for enhanced readings.
  • Payment Information: Processed securely by Stripe. We do not store your credit card details.
  • Usage Data: Anonymous analytics to improve the Service.

2. How We Use Your Information

  • To generate personalized daily spiritual guidance readings.
  • To process payments and manage your subscription.
  • To improve the Service and user experience.
  • To communicate important updates about the Service.

3. Compatibility Check Data

We use both people's birth details only to calculate the requested compatibility preview and, if you choose it, an automated interpretation. Before calculating, you must confirm that you have the other person's permission to use their details.

The public preview does not create a server record. If you sign in and request the deeper free report, its birth details and interpretation are linked to your account, kept for no more than 30 days, and then deleted automatically. You can delete that temporary report sooner from the report page. We do not place either person's birth details or compatibility result in a shared link.

4. Photo Data

Photos you upload (palm and face images) are processed using AI to extract spiritual insights for your readings. Photos are stored encrypted on secure servers. They are never shared with third parties and are used solely for generating your personal readings. You can delete your photos at any time from your profile settings.

5. Data Security

We implement industry-standard security measures to protect your personal information. All data is transmitted over HTTPS and stored with encryption at rest. Payment processing is handled by Stripe, a PCI-compliant payment processor.

6. Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing.
  • Google Analytics: Anonymous usage analytics.
  • Convex: Backend infrastructure and data storage.

7. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where retention is required by law.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Delete your uploaded photos at any time.
  • Cancel your subscription at any time.

9. Cookies

We use essential cookies for authentication and session management. We also use Google Analytics cookies to understand how users interact with the Service. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service.

11. Contact

For privacy-related inquiries, contact us at support@oracate.com.